Frequently Asked Questions

A: Absolutely. Injoy Hearing’s water-resistant hearing aids feature customizable settings, allowing you to adjust volume and other settings to suit your preferences.

Universal Connectivity ensures automatic streaming and hands-free calls to both ears from any Bluetooth® device. This feature furthers the seamless integration of Injoy Hearing aids with other devices, allowing users to stay connected and enjoy uninterrupted, high-quality sound experience at all times.

The SpeechSensor optimizes the hearing experience by enhancing the ability to perceive speech in noise, especially from the sides or behind the user. This development ensures users can engage in and follow conversations more accurately, even in noisy environments — a significant advancement for those struggling to maintain audibility amidst ambient noise.

With the Speech Enhancer feature, hearing aids offer users the ability to hear soft, distant speech with ease, even in quiet situations. This enhancement transforms the listening experience, making it much more comprehensive and enabling users to capture nuances they would otherwise miss.

StereoZoom 2.0 offers a groundbreaking solution for challenging noisy environments. This feature results in a smooth activation of the hearing aid microphones, focusing primarily on the speech originating from the speaker in front of the user. It amplifies essential communication, even in cacophonous settings where background noise can often be distracting.

Dynamic Noise Cancellation automatically reduces background noise, maintaining an environment conducive to comfortable listening. This feature makes it easier to hear speech clearly, especially in front of the user, thus elevating the overall audibility and meaning users can participate in conversations without exerting extra effort.

Motion Sensor Hearing differentiates between movement and stillness, adjusting the hearing aid’s microphones to optimize sound reception in noisy environments. This innovative feature aids in ensuring the user’s aural experience is not compromised regardless of physical activity, bringing hearing technology in sync with the user’s lifestyle.

UltraZoom helps users focus their attention on a speaker directly in front of them in noisy environments. This automatic feature is a significant aid in circumstances where background chatter may be disruptive. By redirecting focus to the frontal speech, it ensures the user does not miss out on key points in conversations.

Roger Technology employs RogerDirect for direct streaming from Roger microphones, significantly enhancing auditory reception in noisy environments and over long distances. This is a game-changer for users consistently in louder settings or those who require amplified sound over considerable lengths.

ActiveVent Performance + provides an intelligent balance between speech clarity and listening comfort, enhancing the sound quality of streaming media. This feature means users no longer have to compromise between understandable speech and audio comfort, providing an optimized hearing experience across all forms of auditory entertainment.

A: While these devices are designed to resist water, prolonged submersion is not recommended. It’s best to remove them before swimming.

A: Regular cleaning is essential. Follow the manufacturer’s guidelines to ensure optimal performance and longevity.

A: Yes, the devices are built to withstand a wide range of temperatures, ensuring consistent performance in diverse weather conditions.

A: Our devices come with a comprehensive warranty. Check the specific product details for information on warranty coverage.

Tap Control provides an effortless way to interact with your Injoy Hearing aids, offering commands such as activating voice assistant applications, answering and ending phone calls, and pausing and resuming streaming media. This not only simplifies the handling of the device but also makes multitasking an effortless experience.

A: While these devices are water-resistant, it’s advisable to use additional protection, such as an umbrella or a hat, during heavy rain to prevent unnecessary exposure.

Injoy Hearing accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. Using your credit card ensures a straightforward and widely accepted method for your hearing aid purchase.

Injoy Hearing seamlessly integrates Apple Pay as a payment option. Experience the ease and security of completing your transaction with just a touch using your Apple device.

Make purchases with your Android device. Simplify the checkout process with the convenience of Google Pay.

Injoy Hearing also supports PayPal, a widely used online payment platform. By choosing PayPal, you can securely complete your hearing aid purchase without directly sharing your financial information with us.

Injoy Hearing accepts all major credit cards, including Visa, Mastercard, American Express, and Discover.

APRs range from 0% to 29.99%, depending on credit qualifications, loan amount, and term.

Down payments may be required and are dependent on the purchase price and/or product.

Applying for financing is easy. Simply complete our credit application online to get started.

Yes, for those who qualify, Injoy Hearing offers the possibility of no-interest financing for hearing aids.

Absolutely. Injoy Hearing provides customized financing plans to align with your unique budget and circumstances.

Comenity Capital Bank, a Bread Financial™ company, collaborates with Injoy Hearing to provide financing solutions for hearing aids.

The Workhorse hearing aids are advanced hearing solutions by Injoy Hearing. They stand out due to their rechargeable technology, exceptional sound quality, and a range of innovative features designed to enhance your hearing experience.

Usually, it’s not too hard to tell if you need a hearing aid. If you’re noticing issues that are affecting your daily life—such as conversations are starting to sound like mumbles or you need to blast the TV volume on 65 so you can hear—you likely have a hearing issue. You can learn more on about the signs of hearing loss on our site!

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There are several reasons why hearing loss may occur, and there are numerous additional risk factors that may speed up the process. Damage to the inner ear from aging and exposure to loud noise may cause wear and tear on the hairs or nerve cells in the cochlea. This part of the ear sends sound signals to the brain. Gradual buildup of ear wax, ear infections, tumors, and ruptured eardrums may also cause hearing loss. Build-up of pressure, infection, or even poking your eardrum with an object can cause your eardrum to rupture and affect your hearing.

Factors that may damage or lead to loss of the hairs and nerve cells in your inner ear include:

• Degeneration of inner ear structures over time
• Exposure to loud noises
• Your genetic makeup
• Occupational noises
• Recreational noises (such as firearms, load music, motorcycling, etc.)
• Certain medications (such as Viagra, fentamicin, and certain chemotherapy drugs) –
• Certain illnesses (such as meningitis)

With good care, your hearing aid can last anywhere from 3 to 7 years! Proper care includes steps like cleaning, proper storage, changing filters and wax guards, period checkups, and more.

If you’re unsatisfied with you’re hearing aids, our team will work with you to rectify the situation! Whether this means a full refund within 100 days of your purchase, a replacement, or a trial period, we’ll do everything to ensure your satisfaction.

Injoy offers a 100-day money-back guarantee on all of our hearing aids. The device must be returned within 100 days of the delivery date to ensure a full refund. If you’re looking for a new hearing aid, our team will work with you to find a new, customized hearing device that better suits your needs.

It depends. Not every case will require a doctor, but there definitely instances where you should seek medical help as soon as possible. If you have a sudden loss of hearing, you should see a doctor right away. This is especially important if it happens in one ear, as it may be a sign of a serious issue such as sudden sensorineural hearing loss

You should also talk to your doctor if difficulty hearing is interfering with your daily life. Age-related hearing loss occurs gradually, so you may not notice it at first. The sooner you get help, the better.

Let’s face it, cost is a huge barrier for many people with hearing issues. And there’s no way around it, but hearing aids can be expensive with a price range of anywhere from $1,000-$4,000. How much your hearing aid will cost ultimately depends on a number of factors, such as the type, the design, any additional features, and more. Additionally, much of the cost also includes the full-service care you’ll receive with your hearing aid. This includes repairs, tune-ups, and regular cleaning.

Fortunately, there are ways to help ease the financial blow. Injoy offers financing plans based on your individual lifestyle and financial needs.  Our plans range from 18-36 months 0% financing with zero money down.

When you lose your hearing, it’s very likely you’ll end up losing in both ears. That’s one reason to get two hearing aids. Not only that, but your overall hearing and sound localization will likely be better with two hearing aids (even if you’re in a noisy area). This is why Injoy and most of our virtual care competitors only sell hearing aids in pairs.

The Choice hearing aids are equipped with AutoSense OS 5.0, an intelligent feature that enables them to automatically adapt to various listening environments. These hearing aids use built-in sensors and algorithms to detect changes in your acoustic surroundings.

Yes, you can control The Choice hearing aids through the myPhonak app, which is available for both iOS and Android smartphones. It offers a user-friendly interface that enhances your ability to customize your hearing experience to suit your preferences and listening environments.

Absolutely, The Choice offers an impressive 20 channels for customization, allowing you to fine-tune the settings according to your unique hearing requirements.

Ultimately, the choice to get a hearing aid is up to you. We know that there are concerns about things like financials and aesthetics. Ultimately, you know what’s best for yourself. With that being said, your health and quality of life can greatly benefit from a hearing aid if you start to notice signs of hearing loss.

Some of the common problems that result from a loss of hearing include headaches, muscle tension, impaired memory on the physical side. Mentally, issues like depression, fatigue, and social withdrawal are also possible.

The Workhorse hearing aids cater to a wide range of hearing loss levels, but it’s crucial to consult with a hearing care professional to determine if they are the right fit for your specific needs.

Yes, The Workhorse hearing aids are designed for comfort and discretion. They are made to sit comfortably behind your ears, ensuring you can wear them throughout the day without discomfort.

Yes, The Workhorse hearing aids support remote programming and telecare visits, allowing you to receive professional assistance and adjustments without visiting a physical clinic.

The Workhorse hearing aids have a three-year manufacturer’s warranty and a three-year loss-and-damage protection package to ensure you get the most out of your hearing solution.

Yes, The Security hearing aids are compatible with smartphones, allowing you to adjust settings, stream audio, and access additional features through the myPhonak app.

Yes, The Security hearing aids feature a waterproof design, making them suitable for water-based activities and active lifestyles, and ensuring durability even in wet conditions.

The Security hearing aids support multiple simultaneous Bluetooth connections, allowing you to pair them with up to eight different devices and have up to two active connections at the same time.

Adaptive Phonak Digital 2.0 signifies an advanced technology in sound engineering. Thanks to this proprietary fitting formula, users with mild to severe hearing loss groups can significantly reduce their effort to hear in noisy environments. This development marks an innovative leap in audiology, promoting a seamless audio experience, irrespective of surroundings.

AutoSense OS 5.0 acts as the intelligent core of our rechargeable hearing aids, dynamically scanning the environment to create up to 200 unique setting combinations. This advanced system accommodates the individual’s unique listening environment seamlessly and advantageously, providing a personalized hearing experience that adjusts according to changing soundscapes.

Phonak SmartSpeech Technology is our solution to making conversations effortless and aural experiences richer. It comprises several features that, together, aid in making the hearing process more intuitive. As part of our hearing aids, these technologies work in unison to help users participate in conversations and improve hearing across various situational contexts.

SoundRecover2 caters to those struggling to hear high-pitched sounds. By making these sounds easier to discern, it broadens the user’s auditory range, ensuring that the entire tonal spectrum is within hearing reach. This feature reproduces a complete, rich sound experience, leaving no high notes unheard.

The myPhonak app is the digital companion to our Injoy Hearing aids, allowing users to customize and adjust their Bluetooth hearing aids according to personal preference.

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