Privacy Policy

1. General

Injoy Hearing LLC (“Injoy Hearing LLC” or “we” or “us” or “our”) respects the privacy of everyone (“Sites’ visitor” “user” or “you”) that uses our website at https://backup.injoyhearing.com/, as well as other device or online applications related or connected thereto (collectively, the “Sites”).

The following Injoy Hearing LLC Privacy Notice (“Privacy Notice”) is designed to inform you, as a user of the Sites, about the types of personal information that Injoy Hearing LLC may gather about or collect from you in connection with your use of the Sites. It also is intended to explain the conditions under which Injoy Hearing LLC uses and discloses that personal information, and your rights in relation to that personal information.

The Sites are hosted in the United States and is subject to U.S. state and federal law. If you are accessing our Sites from other jurisdictions, please be advised that you are transferring your personal information to us in the United States, and by using our Sites, you are agreeing to that transfer and use of
your personal information in accordance with this Privacy Notice. You also agree to abide to the applicable laws of the State of Kansas and U.S. federal law concerning your use of the Sites and your agreements with us. If your use of the Sites would be unlawful in your jurisdiction, please do not use the Sites.

Company Information

Injoy Hearing LLC
6701 W 64th Street Suite 125
Overland Park, KS 66202
Email: Brent@injoyhearing.com
Phone: (844) 554-6569

2. How We Collect and Use Your Personal Information

Injoy Hearing LLC gathers personal information from users of the Sites. When you browse our Sites, subscribe to our services or contact us through various social or web forms you are voluntarily sharing personal information with us. This personal information also includes various data that we collect
automatically. This may be the user’s Internet Protocol (IP) address, operating system, browser type and the locations of the Sites the user views right before arriving at, while navigating and immediately after leaving the Sites. It may also include various technical aspects of user’s computer or browser and users browsing habits that are collected through cookies. Injoy Hearing LLC may analyze various mentioned personal information gathered from or about users to help Injoy Hearing LLC better understand how the Sites are used and how to make them better. By identifying patterns and trends in usage, Injoy Hearing
LLC is able to better design the Sites to improve users’ experiences, both in terms of content and ease of use. From time to time, Injoy Hearing LLC may also release the anonymized information gathered from the users in the aggregate, such as by publishing a report on trends in the usage of the Sites.

When we believe disclosure is appropriate, we may disclose your information to help investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of Injoy Hearing LLC, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; to enforce our Terms of Use or other agreements or policies, in response to a subpoena or similar investigative demand, a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us. We will notify you if permitted before undertaking such disclosures.

Injoy Hearing LLC reserves the right to transfer all information in its possession to a successor organization in the event of a merger, acquisition, bankruptcy or other sale of all or a portion of Injoy Hearing LLC’s assets. Other than to the extent ordered by a bankruptcy or other court, the use and
disclosure of all transferred information will be subject to this Privacy Notice, or to a new privacy notice if you are given notice of that new privacy notice and are given an opportunity to affirmatively opt-out of it.

Injoy Hearing also collects information from our third party affiliates, including audiologists, hearing aid dispensers and hearing aid manufacturers, about your referral, treatment options provided to you and audiogram results.

3. Do We Use Cookies

A “Cookie” is a string of information which assigns you a unique identification that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website. We use cookies on the Sites to keep track of services you have used, to record
registration information regarding your login name and password, to record your user preferences, to keep you logged into the Sites and to facilitate purchase procedures. Injoy Hearing LLC also uses Cookies to track the pages that users visit during each of the Sites’ sessions, both to help Injoy Hearing LLC improve users’ experiences and to help Injoy Hearing LLC understand how the Sites is being used. As with other personal information gathered from users of the Sites, Injoy Hearing LLC analyzes and discloses in aggregated form information gathered using Cookies, so as to help Injoy Hearing LLC, its partners and others better understand how the Sites is being used. SITES’ USERS WHO DO NOT WISH TO HAVE COOKIES PLACED ON THEIR COMPUTERS SHOULD SET THEIR BROWSERS TO REFUSE COOKIES BEFORE ACCESSING THE SITES, WITH THE UNDERSTANDING THAT CERTAIN FEATURES OF THE SITES MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF COOKIES. SITES’ USERS WHO REFUSE COOKIES ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.

Injoy Hearing may use “cookies”, or small text files that are stored on your computer’s hard drive. Cookies ensure that our Site’s content is presented in the most effective manner for you and your computer. You can decline cookies by activating a setting on your browser. If you choose to decline cookies, this may limit the functionality of our Site. While we use cookies, we do not track our users across websites or over time. Many web browsers allow for the use of a “Do Not Track” function to inform websites that you do not want your online activities tracked. Injoy Hearing website currently does not recognize the various web browser “Do Not Track” signals.

Injoy Hearing LLC currently uses the following targeting and advertising cookies on the Sites:

  • Google Ads, Google Analytics, Call TrackingMetrics, Facebook Ads Pixel, MailChimp

Google Analytics

Injoy Hearing uses a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

4. Do We Share Your Personal Information?

General Provisions

Injoy Hearing may use your Personal Information to provide, and to communicate with you about our services and the services offered by audiologists or hearing aid dispensers that treat you. We may transfer this Personal Information to our contracted hearing aid manufacturer in order to process orders for hearing aids and administer payments, as well as to your health care providers, or other persons or entities working on your behalf. Injoy Hearing also may transfer this Personal Information, as well as other information collected on its website, to outside contractors, auditors, consultants or others engaged by Injoy Hearing to assist in providing financial or operational activities on Injoy Hearing behalf, including technical and processing services and analysis of website performance.

Occasionally your Personal Information may be used for sending communications to you in relation to the services provided by Injoy Hearing. Injoy Hearing may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. Please see below on how to opt out of such communications.

Injoy Hearing LLC contractually prohibits its contractors, affiliates, vendors and suppliers from disclosing any personal information received from Injoy Hearing LLC, other than in accordance with this Privacy Notice. These third parties may include advertisers, providers of games, utilities, widgets and a variety of other third-party applications accessible through the Sites. Injoy Hearing LLC neither owns nor controls the third-party websites and applications accessible through the Sites. Thus, this Privacy Notice does not apply to personal information provided to or gathered by the third parties that operate them. Before visiting a third party, or using a third-party application, whether by means of a link on the Sites, directly through the Sites or otherwise, and before providing any personal information to any such third party, users should inform themselves of the privacy policies and practices (if any) of the third party responsible for those Sites or applications, and should take those steps necessary to, in those users’ discretion, protect their privacy.

Injoy Hearing may be required or permitted by law to share your personal and protected health information under certain circumstances including reporting adverse reactions to certain items, product recalls, preventing disease and for health research purposes.

Analytics

We may use third-party vendors, including Google, who use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize and serve ads based on your past activity on the Sites, including Google Analytics for Display Advertising. The personal information collected may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. If you do not want any personal information to be collected and used by Google Analytics, you can install an opt-out in your web browser (https://tools.google.com/dlpage/gaoptout/) and/or opt out from Google Analytics for Display Advertising or the Google Display Network by using Google’s Ads Settings (www.google.com/settings/ads).

Third-Party Service Providers

We may share your personal information, which may include your name and contact information (including email address) with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, supporting the Sites’ functionality and supporting contests, sweepstakes, surveys and other features offered through the Sites. We may also share your name, contact personal information and credit card personal information with our authorized service providers who process credit card payments. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such personal information for any other purpose. You can contact us to receive our current list of providers.

If you have opted in to receiving marketing communication from us then Injoy Hearing LLC may provide your personal information to third parties, with your consent, so that those third parties may directly contact you about additional products and services. To cease having your personal information used for marketing communication purposes, you can:

  • Opt out by clicking on the unsubscribe button found in the footer of our emails

5. Security

We take the security of your personal information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your personal information. We are not responsible for third-party circumvention of any privacy settings or security measures.

We are dedicated to protect all personal information on the Sites as is necessary. However, you are responsible for maintaining the confidentiality of your personal information by keeping your password and computer/mobile device access confidential. If you have an account with Injoy Hearing LLC and believe someone has gained unauthorized access to it or your account please change your password as soon as possible. If you lose control of your account, you should notify us immediately.

6. Privacy Rights – California Users

Do Not Sell My Personal Information Notice – California Consumer Privacy Act (CCPA)

Injoy Hearing LLC has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Injoy Hearing LLC will not sell personal information in the future belonging to Sites’ visitors, users and other consumers.

If you are under 18 years of age

If you have registered account with Injoy Hearing LLC, you have the right to request the removal of unwanted personal information that you publicly post on our Sites. To request the removal of such information, please contact us using the contact information provided below. Make sure to include your account’s email address and a statement that you reside in California.

“Shine the Light Law”

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, personal information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this personal information would include a list of the categories of the personal information that was shared and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to the address listed below.

7. Children

The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by law. Any person who provides personal information through the Sites represents to us that he or she is 13 years of age or older. If we learn that personal information has been collected from a user under 13 years of age on or through the Sites, then we will take the appropriate steps to cause this personal information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a member of the Sites or has otherwise transferred personal information to the Sites, please contact Injoy Hearing LLC using our contact personal information below to have that child’s account terminated and personal information deleted

8. Do-Not-Track Notice

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Because there is not yet a common understanding of how to interpret the DNT signal, the Sites currently do not respond to DNT browser signals or mechanisms.

9. Links To Other Websites

The Injoy Hearing website contains links to other websites that have information we believe may be of interest. We do not endorse these sites. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content of the sites or privacy practices employed by other sites. We encourage you to read the privacy policy of each site you visit that may collect information or ask you to disclose Personal Information. This Privacy Policy does not apply to information collected on external websites that may be linked to or through the Injoy Hearing website.

10. Governing Law

Disputes over privacy issues contained in this Privacy Notice will be governed by the law of the State of Kansas. You also agree to abide by any limitation on damages contained in our Terms of Use, or other agreement that we have with you.

11. Retention of Information

Injoy Hearing may retain your Personal Information for as long as we deem reasonable or as long as required by law.

12. Privacy Notice Changes

Injoy Hearing LLC may, in its sole discretion, change this Privacy Notice from time to time. Any and all changes to Injoy Hearing LLC’s Privacy Notice will be reflected on this page and the date of the new version will be stated at the top of this Privacy Notice. Unless stated otherwise, our current Privacy Notice applies to all personal information that we have about you and your account. Users should regularly check this page for any changes to this Privacy Notice. Injoy Hearing LLC will always post new versions of the Privacy Notice on the Sites. However, Injoy Hearing LLC may, as determined in its discretion, decide to notify users of changes made to this Privacy Notice via email or otherwise. Accordingly, it is important that users always maintain and update their contact personal information.

13. Contact

If you have any questions regarding our Privacy Notice, please contact us at:

Injoy Hearing LLC
6701 W 64th Street Suite 125
Overland Park, KS 66202
Email: Brent@injoyhearing.com
Phone: (844) 554-6569